Want to make a booking?
Terms & Conditions
Please carefully read some of our terms & conditions, if you have any questions or would like any clarification please feel free to contact us and we will be happy to assist you. Full terms & conditions are available on our booking form.
General Info:
- The full day rate is charged for each calendar day an animal is boarding in the facility including the day of entry and the day of exit unless collected before 10am.
- Bookings over 20 consecutive days get a 10% discount
- 15% surcharge on public holidays
- 20% non-refundable deposit required for bookings over public holiday periods
- Prices are GST inclusive
- The full day rate is charged for each calendar day an animal is boarding in the facility including the day of entry and the day of exit unless collected before 10am.
- Bookings over 20 consecutive days get a 10% discount
- 15% surcharge on public holidays
- 20% non-refundable deposit required for bookings over public holiday periods
- Prices are GST inclusive
Documentation:
Contact information of owner Information of animal/s boarding Consent & agreement form Vaccinations We require vaccinations for all dogs and cats that enter our premises. Vaccinations should be kept up to date annually (within the last 12 months) and must be completed at least 7 days before their stay at the kennels/cattery. Canines - 5 in 1 vaccine (DHPPI), Lepto and Kennel Cough. Felines - Feline 3 in 1. Feline AIDS (FIV) is optional but is recommended. Please bring your pets vet book with you so a copy of current vaccines can be kept on file for our records. |
Payment
Payment must be made on collection via Eftpos or cash. Surcharges apply for Visa & Mastercard's. Other Info
Food - If you would like to bring your pets own food, you are more than welcome to. If you would like us to provide food for the duration of their stay we can. Charges apply to limited ingredient diet see our FAQ page for more details. Bedding & toys - we do have these available however, if you wish to bring your pets bedding, blanket or toys you are welcome to. Please note we take no responsibility for any damages that may occur during their stay. Please ensure that you label your pets belongings - food, bedding, toys or medications. |